Shipping Policy

At Theresa Mountain, we’re committed to getting your gear to you quickly and reliably. Please review our shipping details below before placing your order.

Shipping Locations

We currently ship to all countries. If you’re outside our shipping zones, feel free to contact us—we may be able to accommodate special requests.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. During high-volume periods or holidays, processing may take slightly longer. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time

We offer several shipping options at checkout. Estimated delivery times depend on your location and chosen shipping method:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

• Local Delivery: 1–3 business days

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected service. Occasionally, we may offer free shipping promotions, so be sure to check for updates or sign up for our newsletter.

Lost or Delayed Packages

If your order appears to be lost or delayed, please contact us at [email protected]. We’ll do everything we can to assist and ensure your items reach you.

Address Accuracy

Please double-check your shipping address at checkout. Theresa Mountain is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

For any shipping questions or concerns, reach out to us anytime at [email protected].